Privacy Policy

Privacy Policy

66BHP Privacy Policy

66BHP (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share information when you use our website www.66bhp.com.

Effective Date: 27-02-2025
India • Data Protection Focus
Applies to Website Orders & Support
🛡️1. Scope

This policy covers information collected through our website, order checkout, customer support interactions, and related services. If you visit third-party links (payment gateways, delivery partners, social media), their policies apply.

📥2. Information We Collect
  • Personal Information: name, email, phone number, shipping address, billing address and account details (when you create an account or place an order).
  • Payment Information: payment status and transaction reference. (Card / UPI details are processed by secure payment gateways; we do not intentionally store full card details.)
  • Transactional Information: purchases, returns, refunds, warranty/support requests and communications.
  • Technical & Usage Information: device details, IP address, browser type, pages visited, and browsing behaviour (collected via cookies and similar technologies).
⚙️3. How We Use Your Information
  • To process orders, deliver products, manage returns/refunds and provide customer support.
  • To communicate about order status, shipping updates, service/warranty support and important notices.
  • To improve website performance, product experience and customer service.
  • To send promotional updates and offers where permitted (you can opt out anytime).
  • To prevent fraud, protect our website, enforce policies and comply with legal obligations.
We use your data only for legitimate business purposes such as fulfilling orders and improving service. We do not sell personal data.
🔁4. Sharing of Information

We may share necessary information with trusted third parties only to deliver services:

  • Payment processors to process payments and confirm transactions.
  • Delivery & logistics partners to ship and deliver your order.
  • Technology service providers (hosting, analytics, customer support tools) to operate our website and support.
  • Legal / compliance disclosures if required by law, court orders, or to protect rights and safety.

These providers are expected to handle information responsibly and only for the purpose of delivering the service.

🍪5. Cookies & Tracking

We use cookies and similar technologies to:

  • enable core site features (cart, checkout, login),
  • understand website traffic and usage,
  • improve performance and content relevance.

You can disable cookies through your browser settings. Some features may not work properly if cookies are disabled.

🔒6. Data Security

We use reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, or loss. However, no online service can be guaranteed 100% secure. You should protect your account credentials and notify us if you suspect any unauthorised activity.

🗃️7. Data Retention

We retain information only as long as needed for order fulfilment, customer support, warranty/returns, business records and legal compliance. When data is no longer required, we take reasonable steps to delete or anonymise it.

8. Your Rights & Choices
  • You may update your account information in your profile (if available).
  • You may request access to your personal data and information on how it is used.
  • You may request correction of inaccurate information.
  • You can opt out of marketing emails anytime (link in email).
  • You may request deletion of account data, subject to legal and record-keeping needs.
  • To make a request, contact us using details below.
👶9. Children’s Privacy

Our website is intended for a general audience and not directed to children. If you believe a child has provided personal data, please contact us so we can take appropriate action.

📝10. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website after changes means you accept the updated policy.

⚖️11. Governing Law & Dispute Resolution
  • This Privacy Policy is governed by the laws of India.
  • Courts in Kochi, Kerala shall have jurisdiction for matters arising from this policy.
  • Where appropriate, disputes may be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996.
📞12. Contact Us

For privacy-related queries, requests, or concerns, contact:

66BHP Customer Support
Email: support@lrlmotors.com
Phone: 9539330000
Address: LRL Motors Pvt Ltd, NH Bypass, Kumbalam, Kochi, Kerala, 682506
By using www.66bhp.com, you acknowledge that you have read and understood this Privacy Policy.